Samsung Kies: Help for the most common problems
Samsung Kies is a useful program for synchronizing your smartphone. Unfortunately, it is causing problems more and more. We'll tell you the solution to the most common inconveniences here.
Prevent problems in Samsung Kies
With these tips you can easily avoid problems in gravel:
- Use only the original USB cable and do not use USB hubs or extensions.
- Disconnect other USB devices for the duration of the connection, since these often cause complications by drawing too much power.
- When installing Kies, make sure that you install the program completely, not just the USB drivers.
- In the "Tool" menu item, Kies offers a "connection error search", which automatically searches for errors and corrects them.
- Deactivate your Windows firewall and the associated virus protection during the transfer, as these often block Samsung Kies. But be sure to turn it on again!
"Error getting authorization from GT-XXXX administrator. The program is closing" - what to do?
One of the most common errors is that gravel is closed due to an authorization error. This error occurs if the installation failed. Here's how you can fix it:
- Download and install the free "Revo Uninstaller" program.
- Then start the program as administrator. To do this, right-click on the shortcut and select "Run as administrator".
- Look for "gravel" in the list and double click on it. Confirm with "Yes" in the next window.
- Select the "extended mode" as mode. This will delete all files and folders in the program after uninstallation.
- Follow the instructions of the wizard and delete all files, folders and registry entries.
- When you're done, download Kies again and install it as an administrator. Then you must also start the program as an administrator so that the error does not occur again.
This practical tip is based on gravel 2.3.6. We'll show you a quick guide from Samsung Kies in another practical tip.