Samsung Kies update hangs: you can do that

If you want to update your Samsung smartphone with Samsung Kies and it hangs, there is no need to panic. We will show you what you can do in this case.

Update with Samsung Kies hangs - you should note that

• Turn off your antivirus software and firewall during the update process. Don't forget to reactivate it afterwards!
• You should also close unnecessary background programs, as these could slow down the update process.
• Also disconnect all USB headsets from the PC during the update. They often affect the performance of other USB ports.
• If Samsung Kies gets stuck during the update process, you should end Kies using the Task Manager. In any case, leave your smartphone connected to your PC, otherwise data could be lost!
• In this case, it is best to uninstall the program from your computer and download Samsung Kies again.
• In general, you should create a complete data backup for security reasons before you carry out an update.

If Samsung Kies doesn't connect at all, this can also have several causes. In another practical tip, we will show you how to fix this problem.