Samsung Kies does not connect - what to do?

If Samsung Kies does not connect to your Android smartphone, this can have several reasons. We present the most common problems and their solutions.

Connection between Samsung Kies and smartphone does not work

• Connect correctly: If the connection does not work by simply plugging in the cable, open the "Settings" on your smartphone, select the "Phone info" and then the "USB settings". Click here on "Samsung Kies".
• Start properly: So that the computer can access your smartphone properly, you should run Kies as an administrator. To do this, right-click on the Smasung Kies icon and select the "Run as administrator" option in the context menu. Also, first connect your cell phone to the computer and only then start Kies.
• Debugging mode: If that doesn't work either, you should start the USB debugging mode. To activate it, go to "Developer Options" under "Settings". There you will find the "USB debugging mode".
• Memory card: Especially with older devices, the memory card often causes problems. Remove them before connecting your smartphone to the computer.
• Other solutions: If the problem is still not resolved, the USB cable could also be defective. Reinstalling Samsung Kies can also help.

If the error cannot be fixed, you can also switch to an alternative to Samsung Kies. We will introduce you to the best three in this practical tip.