Samsung customer service - contact details and hotline
If you want to call Samsung Customer Service for help via a hotline, the contact details cannot be found easily on the Internet. In this practical tip, we show you the most important contact details for Samsung customer service.
The contact details and hotline of Samsung customer service
All contact details and the service hotline can be found on the Samsung website. This link takes you to the overview. Here are the key dates:
- Postal address: Samsung Electronics GmbH, Am Kronberger Hang 6, 65824 Schwalbach / Taunus
- Samsung hotline: 0180 6 7267864 (see picture). You can use this phone number to express problems or questions about all products.
- Fax number (general): 06196 9340 288
- Hotline for ordering spare parts: 06196 9340 209
- Telephone or fax number for international calls: Telephone: 0049 1806 7267864, Fax: 0049 6196 9340 288
- Hotline for medical technology: 06196 93402460
- Live chat: Alternatively, you can contact Samsung customer service via a live chat. To do this, click on the following link and then on "Live Chat". Then choose from the three thematic blocks and wait for an employee to start the chat with you.
- Email: If you want to email Samsung, click this link. He will take you directly to the contact form. Then choose from the categories and confirm with the "Next" button. If the most common answers in the next window do not help you, click on "Write email" below to contact support directly.
- Customer feedback: If you want to express praise or criticism, use this link to go to the appropriate form.
This practical tip shows you how to contact Samsung's repair service.