Activate and deactivate Samsung mailbox - how it works

You can activate the Samsung mailbox in the phone settings. In this practical tip, we will show you how to set up and switch off your mailbox with ease.

Samsung: Activate and deactivate mailbox

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Figure 1: Activating and deactivating the Samsung mailbox - Open the "Additional services" option via the telephone app.

Image 2: To switch your mailbox on or off, you have to open the settings for voice call forwarding

You can activate or deactivate your Samsung mailbox in just a few steps. Read how to do this in the following points.

1. Open the phone app.
2. Tap on the three dots at the top right and select "Settings" (Image 1: Step 1)
3. Scroll down and open the option "Additional Services" (Image 1: Step 2).
4. First tap on "Call forwarding" (Figure 1: Step 3) and then on "Voice call" (Figure 2: Step 4).
5. Here you see four options with which the mailbox can become active. An explanation of the individual settings can be found in the second chapter.
6. Activate: If you select one or more of these options, you must enter your mailbox number and tap "Activate".
7. Deactivate: If you do not want to activate your mailbox but switch it off, click on the option you no longer want and select "Deactivate".

Turn on or turn off Samsung mailbox - you have these options

Samsung provides four options for forwarding calls to the mailbox. Before you switch them on or off, you should know what is behind them.

• Always forward: All incoming calls are automatically forwarded to your mailbox.
• Forward when busy: If you are currently on a call, incoming calls are forwarded to your mailbox.
• Forward if there is no answer: If you do not answer, the call is directed to the mailbox.
• Forward when unavailable: If you don't have a network or your phone is switched off, calls go to the mailbox.

How to set the time until the mailbox comes on can be read in another practical tip.

Video tip: Call the mailbox directly