Contact Sega: customer service and support
If you have any questions or problems regarding Sega products, you can contact customer service or online support. We'll tell you the hotline and other contact options in this article.
How to contact Sega customer service
On the overview page of Sega customer service, you can choose from various concerns:
- General Questions: This is where game announcements and general issues are discussed. At the top right of the page, you can use "Submit request" to contact customer service directly using the online form.
- Mobile Games: If you have any problems or questions about smartphone or tablet games from Sega, you will find the corresponding contact form here.
- Computer games: Here you will find all the problem outlines relating to Sega computer games. Here, too, you can contact the customer service team directly via "Submit request" at the top right of the page. Simply select the affected game and describe your problem.
- Console games: Troubleshoot console games can be found on this page.
- Of course, you can also contact Sega customer service directly without reading through any problem solutions beforehand. Simply select the game and platform in question and briefly describe your problem. Use the "Submit" button to create your support ticket.
- You can reach Sega by phone on 0800-1844575.
