Cancel Simplytel - Here's how

How to cancel your Simplytel mobile phone contract

Canceling Simplytel is only possible in writing. You have several options for this:

Send the cancellation by post to the following address: Drillisch Online AG, simply customer service, Wilhelm-Röntgen-Straße 1-5, 63477 Maintal. Alternatively, send the cancellation to the Simplytel fax number: 061817074063
Important: You have to sign the cancellation yourself, regardless of whether you cancel by fax or by post. Otherwise the termination cannot be recognized.
Adhere to the notice period. If you have a 23-month mobile phone contract, you must cancel at least 3 months before the contract expires. If you miss the appointment, the contract will be extended for another twelve months.
In the cancellation, write the customer number and the telephone number of the contract you want to cancel. You should also write down the tariff you are currently using.
To ensure that you do not forget anything in the notice of termination and that no information is missing, you can view a notice of termination here.
Send the cancellation early by email. Be sure to request an acknowledgment of receipt. If you do not have a response by shortly before the end of the notice period, please submit the cancellation by fax again in due time.

If you have an individual question or problems with the termination, you can contact customer service. You can reach him every day on 06181 7074010 from 00:00 to 24:00.
Written contact is possible using the contact form. This also works by address .

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