Simplytel: Request number portability - how it works
If you would like to switch to Simplytel from your previous mobile service provider or leave Simplytel, you can apply for a number transfer. We'll show you how it works in both cases.
Request number portability from Simplytel
If you want to switch to Simplytel and take your old number with you, that's no problem. You only have to apply for a take-away directly when concluding the contract:
- To do this, select the desired tariff on the Simplytel website and follow the order process. In step 2, you can apply for the number portability in the "Contract data" category.
- It makes most sense to take the number with you if you have already canceled your existing contract. The number can then be taken 120 days before the end of the contract at the earliest. After the contract ends, you have 85 days until the number is reassigned.
- If the old contract continues for several months, you can apply for a take-away beforehand. However, the old contract will continue to run under a new number. In practice, an early change is therefore rather unusual. In the case of prepaid contracts, there is usually no long notice period - here you can apply to be taken along at any time.
- You will also find a cancellation generator on the following Simplytel website and in the ordering process. Here you can directly create a cancellation and call number transfer for your previous provider. Simplytel does not charge any fees for taking it with you, but the old provider sometimes charges around 30 euros.
Number transfer from Simplytel to a new provider
- If you want to leave Simplytel, you can take your phone number with you to any other provider. To do this, you do not have to contact Simplytel, but your future provider.
- Note that your SIM card will fail in both cases when you transfer your phone number. The change will make you unreachable for several minutes to hours. However, you will usually be informed about the exact date of the change.
In the next practical tip, we will show you what network coverage and network quality are like at Simplytel.