Sims 4 won't start - it could be because of that

If Sims 4 doesn't start, the virtual family looks bad. But don't worry: we will help you to get the game up and running.

Sims 4 won't start - what to do?

• Before following the tips below, make sure your system meets the Sims 4 system requirements.
• Then check whether your graphics card driver is up to date. You can do this either via Windows Update or via the manufacturer's website. We give you help on driver updates.
• In many cases it helps if you start the game as an administrator. To do this, right-click on the shortcut and select "Run as administrator".
• There may also be a conflict with the firewall or the antivirus. Therefore, briefly deactivate both services.
• If this is the case, we will show you how to allow the program in the firewall and release it in your antivirus.
• Defective user data also cause problems. You can delete them by closing Origin and the game and opening the folder "Documents \ Electronic Arts \". Rename the folder "Sims 4" as you like and then start the game again.
• You can also try repairing the game in Origin. To do this, right-click on the entry in Origin and select "Repair game". Wait for the process to finish. Then try to start Sims 4 again.
• If these tips are unsuccessful, you should reinstall the game because there may be a problem with the installation.

This practical tip is based on Windows 7. In our next practical tip, you will read what you can do if Sims 4 is not running due to an Origin error.