Sky error 302 - how to fix the error

If you receive the error message 302 from Sky with the addition "This channel cannot be received", you can usually fix the problem yourself relatively quickly. You can find all information on troubleshooting in this practical tip.

How to fix Sky Error 302

With the tips below, you can usually quickly fix Sky Error 302 again.

• Make sure that the antenna cable is properly connected to the cable socket and the receiver.
• The cable must be intact and undamaged.
• A storm may currently be causing problems when receiving Sky. In such a case, try again later.
• A restart of the Sky receiver can quickly remedy the situation. Disconnect the receiver from the mains for about three minutes before switching it on again.
• A cable or plug may be defective. Therefore, check all cables of the receiver for damage.
• We recommend short connection paths between the cable socket and the receiver, as otherwise sources of interference can influence reception.
• If you have already received error 302 several times, it is advisable to search for a station again using the receiver.
• Alternatively, you can also reset the receiver. This must be set up again and a new channel search started.
• If you have any further questions, you should contact Sky Customer Service.

In our next practical tip you will read what the Sky Note 326 means.