Sky error 305 - you can do that

Unfortunately, Sky error message 305 does not state the exact cause of the error. Find out here in this practical tip what you can do so that you can watch TV again and the mistake disappears.

Fix sky error 305 - that's what you need to do

You can often fix this error yourself in just a few simple steps:

• Make sure that you have inserted the smart card the right way round and correctly.
• If you receive the error on only one transmitter, it may be because you have not booked it.
• If you think this is a mistake and are sure that you have booked this channel, you should contact Sky Customer Service.
• It is also important that you only use the receiver that was sent to you.
• You should also only use the Sky receiver with your Sky Smartcard. Other providers have different encryption methods, which is why this error can occur.
• You should also make sure that all cables are properly connected and intact.
• Defective cables should be replaced immediately to prevent another defect.

In our next practical tip we will tell you what you can do if the activation at Sky does not work.