Sky error 3142: you can do that

You can easily view Sky in your browser on the PC. If you receive error code 3142 there, there is a problem with Microsoft Silverlight. With just a few simple steps, you can quickly resolve this problem. You can find out how in the following practical tip.

Sky error 3142 - troubleshooting tips

• First make sure that your browser is up to date. You can often do this under "Help"> "Check for updates. Read how to update your browser yourself in another practical tip.
• You also need the current version of Microsoft Silverlight. You can find these in our download portal.
• Your operating system should also be up to date so that there are no problems with Microsoft Silverlight.
• This also applies to the driver of your graphics card. You can also obtain this either via Windows Update or via the manufacturer's website.
• In some cases, Silverlight's application memory is also disabled, which is why this error occurs. Just right click on the play button and select "Silverlight". In the "Application memory" tab, you must now check the "Activate application memory" checkbox.
• It can also help if you delete the browser cache, since there may be broken or faulty files. We have corresponding instructions for Internet Explorer, Firefox and Google Chrome in other articles.
• You can also try using a different browser or your browser's private mode. If this error does not occur, there is a problem with your browser.