Reset Sky Go device list - how it works
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You can reset the device list for Sky Go if you want to add new devices. For this you have to make some settings in your customer account. The following guide shows you how it works.
Reset device list at Sky Go
You can reset your device list on the Sky Go website when you reach four devices.
- Navigate to Sky Go in your browser.
- Log in using the "Login" button in the top right corner. Here you have to enter your customer number or email address and your password. You can find these in your Sky contract documents.
- Then click on "Settings" to the left of the "Logout" button. If you scroll further down, you will find an overview of all devices. Also compare the screenshot.
- Now you can see your previously registered devices. When the maximum number of four devices is reached, click on the blue button "Reset device list".
- Now the list is cleared again and you can add new devices. Please note that the device list can only be reset every 60 days.
- You can also delete individual devices under "My devices" if you are logged into the Sky customer portal.
Another practical tip will show you how to watch Sky's videos offline.