Sky Go access data - here you will find them

If you want to access Sky Go mobile or on a PC, you need the correct access data. We'll show you where to find the customer number and PIN or, if in doubt, request a new one.

Sky Go access data: Find customer number

• You will find your customer number on every Sky letter. You will find it both in the contract documents and on invoices.
• If you cannot find your customer number or do not want to search for a long time, Sky will help you on the following website. If you enter all the required data, you will receive your customer number.

Sky Go access data: Find PIN

• You will not find your PIN in your documents. When you log in for the first time, you will be asked to choose the four-digit PIN yourself. If you have not noted the PIN, you will not find the number again.
• But Sky can help here too. You can identify yourself with your customer number on the following Sky website. You can then create a new PIN. For security reasons, however, this is only valid after 30 minutes.

Use Sky-Go abroad - so it'll work

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