Sky Q: Perform manual update

If you want to use the new Sky Q on your receiver right now, you can shorten the waiting time with a manual update. We'll show you how it's done and what you need to consider.

Sky Q: All information about the manual update

Since May 2018, the update for Sky Q has been automatically installed on the various receiver models. However, this process should not be completed until August 2018, so that not everyone will receive the update immediately.

• With the manual update you can immediately use the latest functions. However, there are currently some problems, so a manual update is not recommended.
• After the update, access to Sky On Demand and the Sky Store no longer works. You must contact Sky Customer Service, who will unlock your access again.
• This may take a while. For this reason, Sky advises against the manual update and recommends waiting until the update is installed automatically.
• If it is worth the effort, you can start the update in a few simple steps: Press and hold the reset button on the back of the device for 5 seconds. Then the receiver restarts, an update to Sky Q is suggested.

In the next practical tip, we will show you an overview of all Sky Q innovations.