Sky Q: Force update - you need to know that

You can simply force the update for Sky Q if you no longer want to wait for the update. We show you exactly how this works and what you have to pay attention to.

Sky Q: Force update to new version

With Sky Q, the Sky receivers not only get a new user interface, but also some new functions. The update to Sky Q has been in May 2018, but has not yet reached every user.

• The updates are only imported automatically little by little. Only in August should Sky Q really reach every user.
• The Sky Q update is downloaded and installed at night. It is a coincidence when the automatic update starts with your own Sky receiver.
• Sky recommends waiting until the update comes on its own. You can force the update manually, but after that Sky on Demand and the Sky Store will no longer work. Customer service must first activate the function for you again.

Instructions: Force update to Sky Q.

If you are not afraid of the effort, you can carry out the update directly with a few simple steps:

• Press and hold the reset button on the back of the Sky receiver for 5 seconds. Then the receiver restarts and the update to Sky Q is suggested. Confirm the process.
• To use Sky on Demand and the Sky Store again, you need to contact Sky customer service.

In the next practical tip, we will show you all the new Sky Q functions.