Sky: Receiver does not respond - you can do that

If your Sky receiver suddenly stops responding, it may be because the device has become too hot. You will find further solutions in this practical tip.

Sky Receiver does not respond - so you can fix the error

Just follow the instructions below so you can watch Sky again undisturbed:

• The receiver may hang because it gets too hot and does not get any fresh air. Therefore, make sure that the openings for ventilation are free and that the receiver is not too close to the wall.
• In some cases, the hard disk can also be responsible for the receiver hanging up.
• Basically, you should make sure that the hard drive does not become too full. If so, you should delete some recordings from the hard disk. In general, you should make sure that 10% of the capacity is always free.
• Maybe there is also a software update for your receiver that fixes the problem. You can check this in the menu under "Software update".
• Make sure that the smart card is correctly inserted in the device before you switch it on. This may not be read correctly, which is why the receiver hangs.
• If these tips do not help you, you should have the receiver replaced, as the defect is probably greater.

Reset Sky Receiver: Here's how

If you have further questions or problems, simply contact Sky customer service.