Sky smart card not configured for cable reception

To be able to watch TV via Sky, you need a so-called smart card. If the error "Smart card not configured for cable reception" appears, you may have used it incorrectly. In our practical tip, we have helpful solutions for you.

Sky error: Smartcard not configured for cable reception - what to do?

• In order for you to be able to receive Sky without any problems, you must insert the appropriate smart card for your contract in the receiver supplied by Sky.
• Insert the smart card into the receiver so that the arrow is at the top and points forward. Push the card in until it clicks into place.
• The smart card may also be dirty or scratched, which is why it cannot be read correctly. Take a look, in particular, at the magnetic stripe on the card.
• If this error still occurs afterwards, the smart card or the receiver may not be linked to your contract.
• You can do this by calling Sky Customer Service and describing your problem.
• You may receive a new receiver after describing your problem so that you can enjoy the variety of channels.