Sky: WLAN module error 402 - you can do that
The WLAN module error 402 on the Sky WLAN module can usually be quickly rectified. We show you how to solve the network problem.
Sky WLAN module error 402 - check connections
Before you set up the WiFi connection again via the Sky receiver, you should try the following:
- Check whether the cable from the WLAN module to the receiver is inserted correctly.
- Check the WiFi connection on another device, for example on a smartphone or computer. If the connection does not work, restart your router.
- Disconnect your receiver from the mains and switch it on again after two minutes.
Sky Receiver: Set up a new WLAN connection
If the error has not yet been resolved after the restart, try to set up the connection again:
- Select the "Network" option in the service menu.
- With "Configure WLAN" you switch to the network settings.
- Select "Setup" and select your WLAN network from the list.
- Enter your WLAN key and confirm the connection.
- With "Test connection" you can check whether the error has been rectified.