Skype account has been hacked - what to do?
Are you suddenly unable to log in to Skype or do you notice strange activities? Your account was probably hacked. Now you should react quickly so that there is no greater damage. In this practical tip, we will show you what you can do in this case.
Skype account has been hacked: these are the signs
Various activities indicate that your account has been manipulated by a third party:
- You haven't changed your password, but you still can't log in.
- You see contacts you don't know or there are conversations you haven't had.
- You find that there were calls that you did not make.
- Your Skype Credit balance is higher or lower than you thought.
- You notice payments that you have not made.
Skype account hacked: contact virus check and support
First, you should contact Skype support and report your problem:
- If unusual activities have already been detected by Skype, your account has been blocked for security and you will be informed of this by email.
- Customer Service will always tell you how to back up and restore your account.
- Scan your PC with antivirus software to find and delete possible infections.
- For security reasons, also change your Microsoft password.
In the next practical tip we will tell you how you can switch off advertising on Skype.