Skype: Registration not possible - this may be the reason

In the following practical tip, we will tell you what reasons it may be that a registration with Skype is not possible.

Skype registration not possible: This may be the reason

There are a number of reasons why Skype registration may not work:

Make sure you are using the correct Skype name and password. If you only know the e-mail address with which you registered, change your password if necessary using the corresponding option in the login window.
Make sure you may not have registered using a Facebook or Microsoft account. It is also possible to reset the password here.
Check if there is a problem with the internet connection. Close all running applications and, if necessary, end ongoing downloads.
Make sure your computer's ports are open. Update your firewall settings if all target ports from 1024 (recommended) or ports 80 and 443 are restricted.
Check that your computer meets the minimum Skype requirements. These are: Windows XP - Service Pack 3; Windows Vista or Windows 7 (32 and 64 bit versions are supported), Windows 8; Processor: at least 1 GHz; RAM: at least 256 MB; Additional software: DirectX from version 9.0. The requirements for Linux and Mac can be found on this website.
Also, sign out of Skype and restart the program to make sure that Skype registration isn't already incorrectly accepted by your computer.
Check that the correct proxy settings are available.
If in doubt, reinstalling Skype can also help. Uninstall Skype completely beforehand.
Run Skype as an administrator.

If you don't even get to the login window, but instead get a blue Skype screen without login function, try the following steps:

Reset the settings of Internet Explorer or the browser you are using.
Create a log file and send it to customer support.
Create a Skype shortcut on the desktop and enter "legacylogin" for the location of the element "C: \ Program Files \ Skype \ Phone \ Skype.exe". (For a 64-bit system "C: \ Program Files (x86) \ Skype \ Phone \ Skype.exe" / legacylogin). Finally, try to register using the link with your user data.
Be sure to check beforehand that you have the latest Windows service package, the latest version of your browser and Skype installed.

In another practical tip, we will help you if you have problems sending messages in Skype.