Smartphone: NFC does not work - it may be because of it

Some smartphones have an NFC interface with which you can perform various actions. If this doesn't work, it could be due to the protective cover or the case. In this practical tip, read what you can do if NFC does not work on your mobile phone.

NFC is not working - so fix the error on your smartphone

With the tips below you can quickly fix the problem.

• Make sure not to use protective covers or cases. These can weaken or shield the signal of the NFC interface.
• In addition, you should not place any metallic objects near the NFC symbol.
• You should also make sure to use an original battery from your smartphone manufacturer, since the NFC module is usually in there.
• In some cases it can help if you delete the cache and the data under "Settings"> "Apps"> "NFC".
• Note: You can only connect one smartphone to another via NFC at the same time. When using, the other smartphone must always be close to the NFC symbol.
• The NFC function is often switched off when the smartphone is in flight mode. Check whether it is switched on.
• A simple restart of the smartphone can also help. If necessary, deactivate NFC beforehand and reactivate the radio technology after a successful restart.

Other solutions: NFC does not work on the smartphone

• If these tips don't help, you can still reset your smartphone. Note: All data on the phone memory will be deleted.
• If you have an identical battery at hand, you can install it as a test. How to find out if NFC works with it.
• If this is not the case, there may be a major error. Therefore, contact your smartphone manufacturer for repairs.