Smartphone: touchscreen stops responding - what to do?

When the touchscreen suddenly stops responding on the smartphone, the despair is great. We will show you what you can do about it in the following practical tip.

Touchscreen stops responding - you can do that:

If the touchscreen of your smartphone no longer responds or only partially, this can have various causes. An internal defect in the device is often the trigger. However, to rule this out, check the following:

• Switch your smartphone off and on again. If possible, remove the battery if necessary for a few seconds.
• If your display still works occasionally, try uninstalling any apps that you recently downloaded. An incorrectly programmed app may be causing the problem.
• Remove the SIM card from your device and reinsert it.
• Check whether a new update is available for your operating system. Install it using your computer.
• It may be a display error. Then it only helps to have the entire display replaced by a specialist.
• If none of this helps, save your data and reset your smartphone to factory settings. If necessary, flash your Android version from scratch to the device.