Soft reset on Windows Phone - how it works

A soft reset can help if your Windows Phone freezes and stops responding. The restart can be forced using a key combination. We'll explain how to do it.

Windows Phone hangs: This is how the soft reset works

A soft reset is nothing more than a simple restart. No data is lost in the process. If your Windows Phone stops responding or other errors occur, you can force a restart:

• Simultaneously press and hold the power button and the volume down button for 10 to 15 seconds until the phone vibrates and restarts.
• Ignore any messages on the screen. The cell phone restarts completely and cleans the clipboard.
• If the soft reset doesn't help, you can try a hard reset.

In the next article we will show you how to create a WhatsApp backup on Windows Phone.