Sony Xperia Z3 + (Plus): battery does not charge - you can do that

If the battery of your Sony Xperia Z3 + (Plus) no longer charges, this may be due to the cable or the contacts as well as the battery itself. We'll show you how to solve the problem.

Cable defective: the battery of the Sony Xperia Z3 + does not charge

• If you're lucky, the cause of the problem is just the cable. Cheap cables in particular can quickly give up the ghost.
• The cables can break under the sheathing, scratch the contacts or corrode the contacts. All of this can lead to cable failure.
• Just grab another USB cable and try charging your Sony Xperia Z3 + with it. You should also try a different adapter and a different power source.

Sony Xperia Z3 + (Plus): battery defective - what to do?

• If your smartphone is already switched off due to the empty battery, there may also be a defect in the battery. This happens very rarely and usually only after many years of use.
• If you have not used the smartphone for several days or have been exposed to particularly cold temperatures, deep discharge may have occurred. In this case, the smartphone takes a few minutes to do something on the screen.

Battery defect in the Sony Xperia Z3 +: exchange and repair

• If the smartphone is still in the warranty period, you can simply request a repair from the dealer or call the Sony hotline. You will then receive a free repair.
• In addition to the battery, it can also be another damage that the Sony Xperia Z3 + can no longer start. In this case you will usually receive a completely new replacement device.