Speedport Neo: WLAN problems - you can do that

If your Speedport Neo is causing you WLAN problems again, we have useful tips and tricks for you that will significantly improve the WLAN signal. We will show you what you have to be aware of.

WLAN problems due to hardware limitations of the Speedport Neo

It may happen that the router has a restricted WLAN signal due to the hardware. There can be several reasons for this:

• Location of the router: Make sure that the router is in an open area and is not covered by other objects. For better WiFi coverage, the router should be placed as high as possible and not near the floor.
• Wobbly plug connections: Check all plugs on the router for firm seating. If necessary, replace wobbly or defective cables.
• Tip: To improve the WLAN, you can also create an aluminum foil screen and place it around the device. In another article, we show how it works.

Configuration wrong with Speedport Neo

Most of the causes of faulty WLAN connections are in the configuration of the router. Here we explain what you have to pay attention to during configuration and which settings can significantly improve the WLAN signal.

• WLAN channels: The WLAN channels are a decisive criterion for a good WLAN connection. If many WLAN networks are activated in their environment, many channels are also used. You can use the WifiChannelMonitor tool to check the WLAN channels. To ensure good WiFi reception, you should choose a channel that is used by as few people as possible. To do this, go to the settings of your router via speedport.ip and select: Home network -> WLAN basic settings -> Send settings. Here you can select a channel for both the 2.4GHz and 5GHz bands.
• Frequency band: Try to use the 2.4GHz frequency band and deactivate the 5GHz frequency band for a while. This is also possible via the basic WiFi settings of the Speedport Neo.
• Transmission power: Make sure that the transmission power is set to "full transmission power". Otherwise the transmission power will be reduced. You can also find this setting in the WLAN basic settings.
• Restart the router: In many cases, a simple restart of the router also helps. To do this, disconnect the router's power supply for at least one minute.
• Tip: If a simple restart did not help, you can also reset the router completely. Attention: All settings and access data will be lost and you would have to re-enter them all!

In the next practical tip, read which tools you can use to improve your WLAN.