Spotify: change address - how it works
If you have a Spotify Premium Family account and have moved, you need to change your address. An incorrect address will not let Spotify go through - you are at risk of being blocked. But changing the address is not that easy. We show you the possibilities Spotify offers.
Change address at Spotify
For a Spotify Premium Family account, you need to provide an address. If this changes, you cannot change it in your account.
- If you move or if you accidentally enter the wrong address, you must create a new account and then subscribe to this account with a Premium Family subscription.
- However, you should never forget to cancel your old account.
- The Premium Family subscription costs 14.99 euros per month. You must cancel at least one month in advance. However, you can still wait until the end of the term.
- Our tip: wait until the end of the term and only then create a new Spotify account. Click here for the family subscription, where you first have to sign up for a new subscription and then enter the new address. Alternatively, you can send a message to Spotify Support asking for a change of address. But the prospect of success is not great.
- Please note that all family members who want to use Spotify in the family subscription must identify themselves by entering the same postcode. If the user's address does not match, Spotify deletes the entire account.
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Wrong Spotify address: therefore your account will be blocked
- The family subscription to Spotify costs just 14.99 euros per month. Up to six family members can use the premium features for this. Spotify, on the other hand, offers normal premium subscriptions for around 10 euros.
- However, friends or strangers also use a family subscription to save money. This violates Spotify's terms and conditions and means an account lockout.
- Therefore, you should definitely cancel your Spotify Premium and contact Spotify support. You should also do this in the case of typing errors.
You can find out whether there is a minimum age for streaming on Spotify in the next practical tip.