Spotify: Fix error 117
Annoying: Error 117 stands in the way of undisturbed music enjoyment via Spotify. Fortunately, the problem is easy to fix. In this practical tip, we explain what you can do in this case.
Fix error 117 in Spotify: configure firewall
Error 117 in Spotify means that there is a connection problem and the software cannot connect to the server. First, check that your computer is connected to the Internet. If so, a firewall is probably blocking Spotify.
- If you use the Windows Firewall, you have to make sure that it does not block Spotify. If your firewall is configured to only allow certain programs, you have to add Spotify to the exception list. You can find more information on how to use the Windows Firewall in this article.
- If you have installed a firewall from another provider on your system, you must also allow Spotify here. As a test, you can also switch off the firewall for a moment and check whether this corrects the error.
Spotify: Fix error 117 - further solutions
- Error 117 can also occur if Spotify's servers are overloaded. In this case, you have to wait for the problem to be resolved.
- In some cases, it helps if you reinstall Spotify. You can download the current version of the software here.
- Check the Spotify proxy settings. To do this, first click on "Edit" in the menu bar of the software and then on "Settings". In the "Proxy" area, try the "Automatic detection" and "No proxy" options. If you are using a proxy server, check whether the entered values are correct.