Spotify: no sound - what to do?

There are occasional problems with Spotify that no sound can be heard. Below you will find possible causes and the corresponding solutions.

No sound on Spotify

1. First, check the Spotify volume control. Set this to the maximum volume.
2. Make sure that the sound is only missing from Spotify or generally on your computer. To do this, play a piece of music or a video on the Internet.
3. If you generally do not hear any sound, check the volume of your output device (e.g. speakers, headphones, television, etc.) and whether the device is connected correctly.
4. If you still have no sound, the next paragraph tells you how to restore the volume on your computer.

Computer no longer plays sound

1. In addition to Spotify, your computer also has volume settings. The corresponding controller can be found in the task bar at the bottom right.
2. If you still hear no sound, try restarting your computer.
3. Finally, you can check whether the correct playback device is selected in your system settings. To do this, right-click on the loudspeaker symbol in the task bar and select "Playback devices".
4. Now click on the device with which you want to play the sound and set it "as standard".
5. If the problem persists, you will need to reinstall Spotify.