Sky Ticket disruption: you can do that now

If the streaming with Sky Ticket does not work and you suspect a malfunction, you can help yourself in some cases. We show you different solutions.

Sky Ticket does not work: malfunction or other problem?

As with any online service, with Sky Ticket the server can be down once.

• For example, this can be the case for broadcasts that attract a large number of users. It has already happened that the login server of the streaming provider then went on strike.
• If this is the reason for your streaming problem, you will find out quite quickly via the provider's social media pages.
• A reliable source for malfunction reports is the website all disturbances. If there is a server problem with Sky Ticket, the service will provide information.
• However, it may also be the case that your WLAN connection is not sufficient and therefore there are problems. You can solve the problem by using a repeater or a LAN connection.
• Trouble-free playback usually requires a current browser version.
• Log in to Sky Ticket with your access data and select "My Account". You can carry out a system check here.
• If you stream via your smartphone, the operating system may not be up to date. If you want to stream via Android, you need at least Android 4.2. As an iOS user, you should have at least iOS 8 installed.
• If the problem and malfunction persist, contact Sky Customer Service on the Sky Ticket website or on the hotline 01806 110000.

You can find an overview of Sky Ticket prices in our next article.