Telekom fault location: This is the telephone number

How you, as a Telekom customer, contact the Deutsche Telekom fault location in emergencies can be read in the following practical tip. We will show you which phone number from the large service hotline offer you need to take.

Reach the Telekom fault location

The Telekom fault location is in high demand: At the moment, many users complain that they do not have a functioning telephone service. In this article you will find out how you can contact the customer service of the fault location directly at Telekom. However, since your current disruption is not an isolated case, Telekom will work on a solution.

You can also use the free hotline to ask questions about the telephone bill and be put through to the advisory hotline.

You can reach the fault location of Deutsche Telekom on this telephone number

• You can report failure reports in the area of ​​landline, internet or entertain free of charge on 0800 33 01000 . In addition to fault reports, advice is also offered here and questions about invoices and warranties are answered.
• You can report malfunctions in the area of ​​mobile communications free of charge on 0800 33 02202 . You can also get further advice and assistance here on request.
• Online notification: You can also report the fault online here. You can also store your contact details so that Telekom can inform you about the processing of the fault.
• If there is a problem with your device, you will also find many troubleshooting tips there. You can also have your landline connection checked to determine whether there is actually a malfunction.
• With these ingenious tricks you can avoid annoying hotline queues. See also the video below.

If the fault does not help: Check the router yourself

The Telekom fault location can help you if there are problems with the distributor or in the cable network of the provider. However, the employees are powerless when there are errors in your own network or router.

• In the latter case, repairs are rarely worthwhile. It makes more sense to invest in a fast and reliable router.
• You can find particularly recommended devices with strong transmission power in our router best list. Interference from other WLAN devices is therefore almost impossible.

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