Strato customer service: contact hotline and email
If you have any questions or problems regarding hosting, contact the Strato customer service directly via hotline or email. We show you an overview of all contact options.
Contact Strato: How to contact customer service
- Hotline: If you have any questions, simply call 030/300 1460. Employees can be reached Monday to Friday from 8 a.m. to 8 p.m. and on weekends from 10 a.m. to 6.30 p.m.
- Hotline 24/7: If you have booked the "Hotline 24/7" service, you can dial 0800/800 700 1 free of charge.
- Malfunction: First make a malfunction check. The automatic announcement from Strato also informs you about faults on 0800/599 90 00.
- Contact form: You can send your request in writing to Strato using the contact form.
- Social media: Strato customer service will also help you on Twitter and Facebook if you have a problem.
- Post: Strato is based at Pascalstrasse 10 in 10587 Berlin.
