T-Mobile customer service - what contact options are there?
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You can get help from T-Mobile in numerous ways. Here you can read what options you have to contact customer service and where else you can get answers to your questions.
Online customer service on the WWW
- Email: You can also contact customer service online using a contact form.
- Community: In many cases, answers are long in coming. Ask your question to the community to get answers as quickly as possible. Under certain circumstances, however, these may be less qualified.
- Customer center: Questions and answers to various problems can be found either in the customer center, service forum or in the FAQs.
Service hotline from T-Mobile
- You can reach the general T-Mobile hotline via 0800 3 302202. This is free of charge from both the fixed network and the mobile network.
Personal help in the Telekom shop
- If you want or need to clarify your concerns in a Telekom shop, you can search for the nearest shop near you here.