T-Online: Mails don't arrive - that's why
At T-Online you will receive your own email address in addition to other offers. However, if the emails do not arrive, a temporary server problem can be responsible. Read this practical tip to find out what you can do to get this problem under control.
T-Online: Mails are not delivered - so you can fix the error
In most cases, the problem can be solved quickly yourself. To do this, follow the steps below.
- It may be due to an incorrect browser configuration. Therefore, check the emails with another browser.
- If the email cannot be delivered, there is often a return email that describes exactly why the email could not be delivered.
- Follow the instructions outlined in the mail to resolve the issue.
- However, if you do not receive an email, you should ask the recipient whether the email was actually delivered. In addition, you should take a look at the "Sent" folder and see if the mail is there.
- It can also happen that the mail cannot be sent due to a server problem. Please try again later.
- When entering the email address, make sure that it is spelled correctly and that no typing errors have crept in.
- There may also be a problem with your account, which is why you are currently unable to send or receive emails.
- In such a case, contact T-Online customer service for more information.
