Talkline: How to cancel your contract
If you no longer wish to use your Talkline mobile phone contract, you must terminate it in writing. We explain how this works in this practical tip.
Canceling a cell phone contract at Talkine - you have to be aware of that
- You should terminate your Talkline mobile phone contract in writing - preferably by fax or letter - at the end of the minimum term. Depending on the tariff, however, you have to observe a different notice period: For contracts with a term of 12 or 24 months, this is 3 months, with a term of one month 30 days. You can cancel prepaid contracts at any time.
- To cancel your contract, you can use CHIP's current Talkline cancellation template. After downloading, open the document and enter your phone number, email address and address.
- Then send your signed cancellation by post to mobilcom-debitel GmbH, customer service, 99076 Erfurt or by fax to 01805673631.
- Note: Send the security documents by registered mail and in any case request a written confirmation of termination.
Deposit clause on Talkline - Do you have to return your SIM card?
After you have successfully canceled your contract, you must return your SIM card within 14 days in accordance with the Talkline Terms and Conditions. If this does not happen, Talkline will charge a fee of just under 10 euros.
- Although the SIM card deposit was recently declared illegal by both the OLG Schleswig and the LG Kiel, you should still send your Sim card back for the time being. Both judgments are not yet final.
- Therefore, simply send your SIM card back to the Talkline customer service postal address or directly with your cancellation.
Cancel contract online at Talkline
Due to a new law, you must now be able to cancel your contract online. The prerequisites for this are that you have concluded the contract online after October 1, 2016.
- Write an email to " " or send your request using the contact form.
- In the letter, ask mobilcom-debitel to terminate your contract as soon as possible.
- You should also insist on a written reply - either in the form of an email reply or a letter to your home address.
Here you can find more cheap mobile phone tariffs in comparison.
If you have canceled your old contract, we will show you in another article how you can sign a cell phone contract despite Schufa.