TeamViewer down - you can do that

With TeamViewer you can control other PCs remotely. Read this practical tip to find out what you can do when the service is down.

TeamViewer down - what to do?

• First go to the Allestault.de page and see if there is a problem.
• If there are many messages from other users, the TeamViewer servers cannot be reached.
• If there are no or few reports here, the problem lies with you.
• Therefore, make sure that you are correctly connected to the Internet when you use TeamViewer.
• The firewall or your antivirus program may be blocking TeamViewer from running. Therefore, switch off both services for test purposes.
• If you can then connect to TeamViewer, we will show you how you can release TeamViewer in your antivirus program and in the firewall.
• If a connection is still not possible, please contact customer service at 07161 - 6069250 or via the online form. The support is staffed Monday to Friday from 8 a.m. to 6 p.m.

If the downtime from TeamViewer takes longer, we have the 3 best alternatives to TeamViewer for you in the next practical tip.