Telekom down - help with faults and problems

If the Telekom network is down, you can check whether only you or all users are affected. We'll show you how it's done.

Telekom downtime - reasons and opportunities

• On this website from AlleSt Stör.de you will find all current reports on problems with Deutsche Telekom. If Telekom is down across the board, the messages shoot up here.
• If you only seem to be experiencing the problem, you should report a problem to Telekom. You can find a suitable form on this Telekom website.
• If the network problem occurs on your cell phone, switch it off and on again. Deactivating and activating mobile data can also solve the problem. Instructions for this can be found here for both Android and iPhone.

We will show you how to register a DE-Mail with Telekom in the next practical tip.