Telekom: Internet slow - that may be the reason

A slow internet quickly leads to frustration. You can find out what can happen if your Telekom Internet connection is slow here.

Slow Internet at Telekom - that's why

If you have the provider Telekom and the internet speed leaves something to be desired, this can have several reasons:

• If other people use the Internet with you, you will not be provided with the full bandwidth.
• Likewise, updates that are currently being carried out can slow down the Internet speed considerably. This also applies to uploads and downloads that are currently running on the network.
• Note that the internet connection will also slow down if the distance between the router and PC is too great.
• Tip: Go online with a LAN cable. WLAN connections do not bring the full bandwidth. This also applies to DLAN connections via the power grid.
• Problems at Deutsche Telekom can of course also be responsible for a slowed down Internet. You can therefore contact customer support and ask for support.
• A defective router or broken (LAN) cable can also be the cause. Here, too, we recommend that you contact customer service, as they can carry out measurements and thus narrow down the error.

Telekom: Slow Internet - you can do that

• First switch to this page and carry out a so-called "speed test".
• For the speed test, we recommend that you close all background programs.
• In addition, you should run the test at different times of the day, since the load on the Internet can vary.
• Small deviations are normal. If more than 10 MB deviate from your booked tariff, you should contact customer support.