Telekom: termination due to move - is that possible?
Because of the move, a termination of your contract with Telekom is only possible under certain conditions. In this practical tip, we explain what you should pay attention to.
Telekom: Special right of termination - the small print
Moving alone does not grant you any special termination rights at Telekom.
- If you move, you can only cancel your telecom contract, according to the provider, "If we are unable to offer you the previously agreed service at your new place of residence ...", as the homepage says.
- If the agreed service cannot be offered at the new place of residence, you still have a notice period of three months to the end of a calendar month. This regulation does not affect any earlier, ordinary termination option at the end of the contract term.
- If Telekom can offer you the same service at your new place of residence as at your previous address, moving is not a reason for termination.