TomTom update does not work - so you solve the problem

You should always update it so that your TomTom navigation system is up to date. If the update does not work, there can be various reasons. In this practical tip, we will show you how to solve the problem.

TomTom update does not work - so you solve the problem

• You need the latest version of Mydrive Connect to be able to carry out the update on your navigation system.
• Make sure that the navigation system is correctly connected to the PC and that all connections are secure. As soon as the device is recognized in Mydrive Connect, you have connected it correctly.
• Since the updates are often very large, we recommend a connection via LAN. A wireless network can cause problems downloading the updates.
• Mydrive Connect may also be blocked by your firewall or antivirus, which is why such a problem occurs. Switch off both services for a short time.
• If you no longer have the problem, we will show you how to add Mydrive to your firewall and how to set up an exception in your antivirus.
• In some cases, it can also help if you completely format the SD card.
• If these tips are unsuccessful, you can try resetting the navigation system. After that, you should be able to install the updates without any problems.

In the next practical tip, find out what you can do if you forget your TomTom password.