Toniebox cannot be switched on - you can do that

If the Toniebox can no longer be switched on, the error can usually be easily remedied.

Toniebox cannot be switched on - you can do that

If the LED on your toniebox is not lit and cannot be switched on via one of the ears, you have several options:

• One reason could be that the battery has completely discharged after a long period of non-use. Place the device on the charging station for about 20 minutes and try again.
• If this did not help, the cable between the mains plug and the charging station may be defective. If so, contact Tonie's customer service.
• Use a multiple socket, replace it or connect the charger directly to a wall socket.
• It could also be that the Toniebox is not properly connected to the charging station. Press the hearing cube down a little and turn it on the station if necessary.
• If all of this doesn't help, look at the contacts on your charger. There could be a foreign body there.
• If the tips and tricks described have not helped, please contact the manufacturer's customer service department with your Toniebox ID.

How to restart the Toniebox can be read in the next post.