Toniebox glows red - that's why

We will tell you what the error is when your Tonibox lights up red and reports an error.

Why the Toniebox glows red and gives animal names

The radio play box by Tonies is very popular with your characters with children. And even if the Toniebox is designed to be user-friendly and does not require any buttons, it is not immune to error messages. Read below what it means when the Toniebox flashes red and names animal names.

First of all, the good news: you can usually fix the error yourself.

• The flashing red and the error message in the form of an animal name indicate a connection problem. For example, you hear the following sentence: "Oh oh! A mistake. Codeword: elephant."
• The type of connection problem depends on the animal mentioned. Each animal represents a different connection problem. For example, the elephant means that the Toniebox was already registered in a WiFi network, but the password was changed.
• The following animal names are available as code words: ant, elephant, owl, hedgehog, koala bear, marmot, turtle, squirrel, meerkat
• The manufacturer Tonies came up with the animal names so that the children do not have to memorize error codes made up of letters and numbers.
• On the support page for the Toniebox you will find solutions for all red light errors. Simply click on the desired animal name.

In our next article you will find out how the data protection of the Toniebox is.