Toshiba customer service: contact details and hotline
This practical tip shows you how to contact Toshiba customer service. If you have any questions about a product or if your product has a defect, you should always contact customer service.
Toshiba customer service for notebooks, tablets and CAMILEO cameras
- Customer service for notebooks and tablets can be reached at the local tariff on +49 (0) 2131 - 52 40 400. In warranty cases, you can make an appointment for a pick-up.
- You can also contact customer service using the contact form.
- You can also contact the sales office by letter to "Toshiba sales office, Hammfelddamm 8, 41460 Neuss". Attention: The sales office does not offer service acceptance.
Customer service for TVs, DVD and Blu-ray players and Toshiba sound bars
- From Monday to Friday between 8 a.m. and 6 p.m. you can contact Toshiba customer service at the local rate on 089 12 22 32 032.
- Call this number if you have any questions about Toshiba televisions or sound bars, or if you have a warranty claim.
- Again, there is the general contact form on the Internet.
Customer service for hard drives (HDDs), solid state drives (SSDs) and network storage products from Toshiba
- If your Toshiba hard drive has given up, you can contact customer service by email at the following address:
- Alternatively, you can also use the general contact form.
Toshiba customer service for printing, copying, faxing, scanning and emailing
- If you have any questions about printing, copying or scanning, you can contact Toshiba customer service at +49 (0) 2131 1245 0 at the local rate.
- Alternatively, you can send a fax to +49 (0) 2131 1245 402 or make an inquiry using the contact form.
We will explain the difference between guarantee and warranty in another practical tip.