TuiFly: Cancel flight - how it works
If you cannot take your booked flight with TuiFly, you can cancel it via a hotline. Unfortunately, there are still restrictions that you have to accept when canceling. We have summarized all the information in this practical tip.
Cancel travel flight with TuiFly
You cannot currently cancel your flight with TuiFly via the company's website. Instead, you need to contact customer service directly.
- You can reach the TuiFly hotline on 0180 6000 120. It is open Monday to Friday from 7:30 a.m. to 10:30 p.m. and Saturdays and Sundays from 8:30 a.m. to 9:00 p.m.
- A call costs 20 cents from the German landline network and a maximum of 60 cents from the mobile network.
- If you cancel, you will receive the passenger-related taxes and fees back.
- However, a processing fee of 15 euros per person per canceled flight will be retained.
- You will also not receive the "Ticket Service Charge" back.
- If you have booked your flight with Lufthansa and have opted for a ticket without a refund, you will not receive the fuel and safety surcharge back. Furthermore, a fee per person can be waived based on the booked tariff.
- There is another option: Using the Money-for-Flight.com website, there is a possibility that you can also cancel a TuiFly flight and get your money back.
Cancel flight directly with the airline
Under certain circumstances, you can also cancel the flight directly with the respective airline and thus save any fees. We have described the procedure for the following major airlines in other articles:
- Condor
- Lufthansa
- Ryanair
- Emirates
- German Wings
- Easyjet
- Pegasus
- British Airways
In the next practical tip, we will also show you the best tips for booking flights online.