Return TV: You have to consider that
If you would like to return your newly purchased TV set, this is only possible to a limited extent. We will show you what options you have when returning the TV.
Return TV: when and how does it work?
- Online: If you bought the TV online, you have two weeks to send it back without giving a reason. There are no postage fees for you. Simply contact the dealer.
- Shop: If you bought your TV on site in the shop, you can only hope for the goodwill of the employees. The dealer does not have to take back a properly functioning device. With large chains such as Saturn or Media Markt you usually get your money or a voucher back. But you shouldn't wait longer than two weeks here either.
- In general, if the device shows no signs of wear, an exchange is possible. You do not have to send protective films and other packaging materials back with the TV when exchanging them.
In the next practical tip, we will show you how to watch TV without a TV connection.