Twitch: Chat not loading - the most common causes & solutions

If you get the message "Chat not loading" at Twitch, there can be several reasons. We'll show you the most common causes and how to solve the problem.

Twitch: Chat not loading - the most common causes & solutions

We will show you possible causes and the appropriate solution.

• Maybe the chat is not loading because your internet is very slow. You can determine this by loading other websites as a test. We will show you what you can do in this case in another practical tip.
• If the problem only occurs on the Twitch side, the Twitch server may be down. But then there are not only problems with loading the chat, you also cannot load videos. You can reload the browser, hoping that it might work. Unfortunately, you cannot exert any more influence. You may have to wait for Twitch to resolve the server issue.
• There may also be a problem with your Facebook account. Then the chat will not load as soon as you are logged in. In this case, separate your Facebook account from Twitch. To do this, log in to Facebook, go to Settings and there to "Apps". There you can see whether you are logged in to Facebook with Twitch and can delete the registration. If you then change your Twitch password, the chat may load again.
• Sometimes it helps to clear the browser cache. Instructions for this for Chrome, Firefox and Safari can be found in our practical tips.
• You should also check that you have the latest version of your browser installed. An update may be necessary. We will show you in another article how you can update your browser yourself.
• If none of the steps solved the chat problem, you still have to restart the PC. Many problems then usually solve themselves.

We'll show you how to earn money with Twitch in the next practical tip.