Uber Jump: This is how the bike and scooter service works

E-scooters are becoming increasingly popular. And there are also more and more sharing providers with whom you can rent the scooters for single trips. Uber Jump has also recently launched e-scooters and e-bikes. We explain how the service works.

What is Uber Jump?

Jump is a subsidiary of Uber. The company took over the mobility service in April 2018.

• Jump has been in the micro mobility segment since 2010. Initially, the company only rented e-bikes, but has recently started using electric scooters.
• However, the service is not yet widespread in Germany.
• Jump started in May 2019 with 1000 e-bikes in Berlin and 200 electric bicycles in Munich. The e-scooters have been available in Berlin since September 2019.

Where is the service available and what does it offer?

Jump is a service with which the user can choose between three fully electric mobility alternatives.

• There are jump bikes, i.e. electric bicycles, that can be rented.
• There is also the Uber-Green service, which enables brokers to arrange emission-free rental cars.
• And now the e-scooters painted with bright red can also be rented.
• Jump e-scooters are currently only available in Berlin. However, other cities are to follow soon. The e-bikes, however, can also be used in Munich, for example.

How exactly does Uber Jump work?

• There is no fixed location for the rental and delivery. The user can therefore park the scooter at a location of their choice.
• Renting a scooter is easy with the Uber app. With this you can find the nearest scooter in your area and unlock it by scanning the QR code on the handlebar.
• To start the scooter, you first have to push it on once or twice. Then the electric motor works.
• It is recommended to wear a helmet when using the e-scooter. A minimum age of 18 is also required to use the service.
• Customers pay one euro for the reservation and then 15 cents per minute of use.

In the next practical tip, we compared the e-scooter sharing services.