Moving: Register DSL connection - how it works

This guide shows you how to re-register your DSL connection in the event of a move.

Register DSL connection when moving house

If you move, you should inform your DSL provider in good time. It is best to tell him the new address as soon as you know it. You should have submitted the documents no later than four to six weeks before the move.
Depending on the provider, you have to fill out and submit a form online or by post. At Telekom, for example, the corresponding form is available on the Internet. There is a fee of around 70 euros.
An online form is also available at Vodafone. To do this, log in to the Vodafone homepage with your customer data and click on "Relocation" under "My customer data". Depending on whether you extend your contract term or not, there is a fee of around 60.
At Kabel Deutschland you can enter your move details online. You will then be contacted by the provider to take the next steps.
If you have a contract with another DSL provider, you can usually find all the details about moving the DSL connection on the provider's website. Otherwise, contact your provider's customer service.

In the next practical tip, we will show you how to take your telephone connection with you when you move.

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