Unsubscribe from unwanted O2 advertising
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O2 advertising for mobile phones can be annoying: new audio books, concert tickets or apps. Fortunately, this can be turned off. In our guide you can see how it works.
Switch off advertising from o2
In your settings under "My o2" you can make some settings on your account. This also includes your personal data. At this point you will find an area for deactivating advertising.
- Log in to "My o2".
- Under "My o2" in the top bar, select "Personal data".
- Now you will find a menu on the left under "Online Services" and select the item "Use of your data" (see picture).
- Then click on "Change now" and you will now see different paragraphs with a check mark. The paragraphs explain what your data is used for. If you remove all the ticks and then click on "Change now", you should no longer receive advertisements.
Contact o2 customer service
Better safe than sorry: You can also deactivate o2 advertising with the customer hotline. From the landline you have to dial the following number: 0180 40 55 222. When calling from your cell phone with o2-SIM, dial "55222". You have to pay 20 cents per call. After you have communicated your concerns to an employee, the o2 advertisement for your telephone number will be removed. You should no longer receive advertisements on your phone.