Unity Media: Horizon Receiver shows error 1020 - what to do?

With Horizon you can design your own TV experience. In this practical tip, we will tell you what you can do if the Unity Media Horizon receiver shows error 1020.

Error 1020 for Unity Media Receiver "Horizon" - you can do that

The error code 1020 for Unity Media or Kabel Deutschland receiver does not say much about the actual problem. You can find out how to fix this here:

• The error says that your receiver has not yet been activated or that it cannot establish an Internet connection.
• If you have just received the receiver, contact Unity Media customer service.
• Confirm receipt of the package and describe the problem. Normally, the receiver should be able to start operating after a few hours.
• At the same time, you should make sure that the receiver is not too far away from the router, otherwise the full bandwidth will not be transmitted.
• So make sure that the WiFi signal of the router is not disturbed by any objects.

In our next practical tip, we will compare the providers Unity Media and Kabel Deutschland for you.